When hardware fails at a site with no local IT, the clock starts. We dispatch a technician with the replacement part, get the unit swapped, and handle the return leg so the RMA does not sit in a cupboard for a month.
What this typically includes
- Desktop, laptop and thin client replacement
- Printer, scanner and peripheral repair
- Server and network hardware swaps
- Component-level replacement — drives, PSUs, memory
- Faulty unit packed, labelled and returned to your depot
Need something on this list at one of your sites? Send us the scope and we will confirm coverage and pricing.